About Elegant SPA
Elegant SPA is a massage service at Watsonville Square 1970 in Watsonville, California. It holds a 4.3 Google rating from 45 reviews. Reviewers mention shoulder and upper body work most often, with several describing a relaxed finish, while two reviews from a year ago criticise the front desk experience and payment handling. It is open seven days a week, 10 AM to 9:30 PM.
What Elegant SPA offers
Elegant SPA is listed as a massage service, with massage spa and spa as secondary categories. It operates from Watsonville Square in Watsonville, California. Reviewers describe one-hour massage sessions with attention to the shoulders, upper body, neck and back.
Several reviewers arrived tense or stressed and asked for a particular focus. One asked for firm pressure on the neck and spine. Another said a therapist named Monica listened to the request and spent almost the whole hour on the upper body. One review cites a price of $60 for an hour.
What customers say about Elegant SPA
Of the five review excerpts, three are positive. A 5-star review from 4 months ago describes arriving tense and leaving relaxed. One from 10 months ago, also 5 stars, praises Monica for listening and not rushing to other parts of the body. A 4-star review from a year ago calls the visit positive, says the reviewer would return, and notes the masseuse accommodated a request for strong pressure on the neck.
Two 1-star reviews, both from a year ago, are critical. One says staff gave little guidance when asked for the restroom and that the session stayed on the shoulders when a back massage was requested. The other says payment in advance was not mentioned when booking by phone and was required at the desk, so the reviewer left without a session. Overall, Google shows 4.3 from 45 reviews.
Hours, prices and payment at Elegant SPA
Elegant SPA is open seven days a week, 10 AM to 9:30 PM. One reviewer paid $60 for an hour and called the result amazing for that price. Credit cards and contactless payment are accepted. A reviewer also reports that payment was requested at the desk before the session.
Location and access
Elegant SPA is at Watsonville Square 1970, Watsonville, Santa Cruz County, California, United States. The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom.
Good to know before visiting Elegant SPA
One reviewer who asked for firm work on the neck advises customers to be realistic about expectations and to state what they need. Another was asked to pay at the desk before the session, so confirming payment terms when booking by phone may avoid surprises. Opening hours are identical on all seven days, with closing at 9:30 PM.
Questions about Elegant SPA
Is Elegant SPA open on Sunday?
Yes. Elegant SPA is open seven days a week, including Sunday, from 10:00 AM to 9:30 PM. The hours are the same every day of the week.
Does Elegant SPA take cards?
Yes. The listing shows that Elegant SPA accepts credit cards and contactless payment. One reviewer reports that payment was requested at the front desk before the massage began.
How is Elegant SPA rated?
Elegant SPA has a 4.3 rating from 45 Google reviews. Reviewers praise the shoulder and upper body work, while two 1-star reviews from a year ago criticise service at the desk and upfront payment.
Is Elegant SPA wheelchair accessible?
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at Elegant SPA.
Where is Elegant SPA in Watsonville?
Elegant SPA is at Watsonville Square 1970 in Watsonville, Santa Cruz County, California, United States.
Written by the SpaSpot editorial team from this business's public Google listing and 45 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (1 photos, 7 seconds)
Reviews (45 on Google)
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jesus herrera-tapia4 months ago
Hands of an angel. Went in super tense and stressed with lower back pain. Came out relaxed with no pain l. Thank you
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Ariel Klay10 months ago
Monica did an amazing job for $60 for an hour! My shoulders were tied up in knots but Monica really listened to me and didn't rush to other parts of my body and ended up spending almost the whole time on my upper body. I arrived stressed and tense and left relaxed and happy!
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Steven Mullinsa year ago
My experience today was positive, and I would return. I consider it important to manage expectations in any endeavor. I made rather clear that I wanted a strong person for my neck. The masseuse was responsive to that, and worked as able to accommodate my needs for my arthritic neck and spine. I suggest that any prospective customer actually exercise a modicum of understanding when approaching such a place. Be kind. Be intuitive.
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Emilee Ramireza year ago
NEVER COMING HERE AGAIN! NOR RECOMMEND When I first arrived I asked where the restroom was and she just directed me to my room. I asked again and she pointed to the bathroom and didn’t say a word. Which was the first red flag. I came in here asking for a back massage. The lady did an ok job only massaged my shoulders the whole time, no where else. After the massage the lady came and was demanding a tip. I was only going to tip $5 but after they RUDELY were asking for a tip I declined. That’s when she started raising her voice demanding for a tip. And making a scene in front of other customers. HORRIBLE CUSTOMER SERVICE!!!! NOT WORTH SPENDING YOUR TIME AND MONEY HERE
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Robert Morrissona year ago
First time at elegant spa. Never mentioned that they would want upfront payment when called for appointment. Women at desk, when I got there said i would need to pay first. I Thought that was not good business practice and just left. Never had that happen before in other massage companies. Makes me think thier services are not good at all, if people have been complaining, and in turn, making people pay up front.
Showing the 5 reviews Google marks as most relevant, of 45. Read all on Google.
Location
1946 Main St, Watsonville, CA 95076, USA Get directions
Massage service in Watsonville, CA
Elegant SPA serves Watsonville in Santa Cruz County. Its 4.3 rating comes from 45 customer reviews on Google. Compare it with every spa and salon in Watsonville, or browse massage services across California.
